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Applicable to a variety of scenarios, including airports, railway stations, metro stations, hospitals, laboratories, office buildings, banks, shopping malls, hotels, schools, workshopsand more.

Frequently Asked Questions

1.What scenarios are commercial service robots applicable to?

Our commercial service robots are widely deployed in diverse scenarios, including hotels, office buildings, shopping malls, exhibition halls, government service centers, hospitals, industrial parks, factory campuses, catering stores and bank branches. They support core functions such as welcome reception, visitor guidance, intelligent consultation, on-site explanation, item and food delivery, security patrol inspection, and brand promotion.

2.Do commercial service robots require 24-hour manual supervision and operation?

No on-site full-time supervision is required. Equipped with autonomous navigation, intelligent obstacle avoidance, automatic charging and scheduled task execution capabilities, all robots can be remotely managed via the cloud backend. Only routine simple maintenance is needed for daily operation, greatly saving human labor.

3. Do commercial robots require special site renovation or specific floor conditions?

No special site renovation is required. The robots adapt to all standard flat floors, including tile, wooden and cement ground. They can smoothly pass gentle slopes and normal door sills. For large and complex environments, one-time mapping enables permanent and stable operation, with no need for pre-embedded tracks or site modifications.

4.Can the robot’s voice, dialogue scripts and appearance be customized?

Full customization is available. We support customized corporate exclusive voices, welcome dialogues, promotional content and UI logos. Partial models allow personalized body color and sticker customization. In addition, the robots can be integrated with third-party systems such as corporate official accounts, access control systems and queue calling systems

5.What is the battery life and continuous working time of commercial robots?

Our mainstream commercial robots feature a single-charge battery life of 8 to 12 hours, fully meeting all-day business operation demands. The robot will automatically return to the charger when power is low and resume unfinished tasks after full charging, ensuring uninterrupted service.

6.Will the robot collide with pedestrians or obstacles in crowded scenarios?

Collision risks are completely avoided. Adopting a fused sensing system of LiDAR, vision cameras and ultrasonic sensors, the robot can real-time identify pedestrians, tables, equipment and other obstacles. It actively decelerates, detours and makes emergency stops to ensure safe and stable operation in crowded environments

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