As smart retail transformation accelerates across global markets, major supermarkets in Azerbaijan have introduced Amy intelligent delivery robots to upgrade in-store service experiences. Serving as a versatile smart service ambassador, the Amy robot undertakes multiple core tasks including snacks and beverage delivery, free sample distribution, and in-store promotional advertising, quickly winning wide recognition and high praise from local customers.
Different from single-function service robots, the Amy delivery robot integrates diversified service scenarios tailored to the daily operational needs of large supermarkets. During peak shopping hours, it travels autonomously through supermarket aisles, delivering bottled drinks, packaged snacks, and other daily consumer goods to customers efficiently and accurately. Equipped with advanced LiDAR and VSLAM autonomous navigation technology, the robot can flexibly avoid crowds, shopping carts, and shelf obstacles, realizing stable and unmanned full-store patrol and delivery services without manual guidance.
Beyond basic commodity delivery, the robot acts as an ideal assistant for supermarket marketing and customer experience optimization. It regularly distributes free food and beverage samples in shopping areas, inviting customers to try new products on site and effectively boosting customers’ willingness to purchase new goods. Meanwhile, the high-definition interactive screen on the robot’s body can dynamically display supermarket preferential activities, new product promotions, discount information, and brand advertisements. This mobile and vivid advertising method breaks the limitations of traditional fixed poster displays, achieving precise in-store marketing and greatly improving the exposure rate of promotional information.
Since its official deployment in Azerbaijani supermarkets, Amy robot’s friendly appearance, stable operation, and thoughtful all-round services have quickly become a highlight of in-store shopping. Many local customers have expressed that the intelligent robot service makes supermarket shopping more convenient, interesting, and time-saving. It not only reduces the waiting time for commodity pickup and sample tasting but also adds a strong technological sense to the traditional supermarket shopping experience.
